SMS Messaging Policy

Last updated: July 11, 2026

This SMS Messaging Policy explains how text (SMS/MMS) messaging and phone calling work within RestCore, who receives messages, and the choices you have. RestCore is a business-to-business restoration management software product of Belmont Capital Group LLC. This policy applies in addition to our Privacy Policy and Terms of Service.

SMS and phone calling is an optional paid add-on. Text messaging and voice calling are not included in a standard RestCore subscription by default. They are an add-on feature that a contractor separately enables and pays for in addition to their monthly subscription plan. No texts or calls are sent unless the contractor has added this feature and connected an approved sender.

Who sends and receives messages

RestCore is used by restoration and insurance-claim contractors to manage jobs and communicate with their customers. When a contractor enables the SMS and phone add-on, RestCore sends messages on that contractor’s behalf to the customers and contacts the contractor works with. Messages identify both RestCore and the contractor’s business.

Types of messages

Messages sent through RestCore may include:

Appointment scheduling, confirmations, and reminders.
Inspection, service, and job-status updates.
Links to review, approve, or sign estimates, contracts, and documents.
Requests for information or photos needed to move a job forward.
Two-way conversational replies related to an active job.

Messages are transactional and related to the customer’s job. RestCore does not send unsolicited marketing or promotional text messages.

Consent and opt-in

Customers receive text messages only after they provide their mobile number and agree to be contacted, for example when they start a job, complete an intake form, or sign a work authorization with a RestCore contractor. Consent to receive text messages is not a condition of any purchase or service. Contractors are responsible for obtaining and documenting consent before adding a customer’s number.

Message frequency

Message frequency varies and depends on the activity on a given job. You may receive messages as scheduling, updates, and document requests occur.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opt out and help

You can reply STOP at any time to unsubscribe. We will stop sending messages and send one confirmation that you have been opted out. Reply HELP for help, or email support@restcore.app. You can rejoin at any time by opting back in with the contractor.

Privacy

Mobile information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are used only to deliver the job-related messaging described in this policy and are never shared for others’ marketing. See our Privacy Policy for how we handle your information.

Contact

Questions about this policy or about messages you have received? Contact us:

Belmont Capital Group LLC (RestCore)
166 S Rosemead Blvd
Pasadena, CA 91107
support@restcore.app